USDT to Eth Blockchain stuck

USDT to Eth Blockchain stuck

I am experiencing the same issue as many others in this community. 

Tried sending usdt from Matic Network to eth network and money never went through. don't know how to recover or make the transaction go through. It has been 3 days. 

Token burning successful:

The transfer in progress window says the transaction initialized and withdraw initiated successfully, but never completed. (see attachment) 

Any ideas on what to do about this ?